Conflict Resolution Importance

Yes, conflict resolution is important! Steve Keating provides an insightful blog entry and a few key tips on what to consider before attempting to resolve a conflict. Read more.

Hot or Cold?

Is it hot or cold? This is the question to ask according to Gerzon before you deal with a conflict in the workplace. Read more.

Engage in Conversation

How to tackle conflicts with conversation! Three techniques that help. Read more.

Learn about six easy steps to conflict resolution.

Infopeople Webinar - 3/8 - George and Joan on Conflict Resolution Techniques

There are many approaches to resolving conflicts. Some of these approaches
are positive, resulting in an outcome that moves an idea or a project
forward while protecting everyone's self-respect. Others are destructive,
leaving people emotionally battered and looking for a chance to get even.
And then there's that old tried and true approach: ignoring the conflict and
hoping it will go away.

In this one-hour webinar, consultants Joan Frye Williams and George Needham
will discuss:
. Solving disagreements before they escalate into conflict
. Recognizing when you have a conflict
. Identifying your personal conflict resolution style, and
understanding the styles of others
. Picking your fights
. Understanding and ameliorating passive-aggressive behavior

For more information and to participate: March 8 webinar