Negotiation

What are the 3 golden rules of negotiation?

Conflict is more than simply not getting along.

A Leader Must Look and Listen

Dispute resolution / conflict resolution are key in any communication. These tools should be in your toolkit to use even in group situations. Listening as a leader for cues of possible conflict can assist you in preparing to diffuse the situation. Learn more on The Conscious Lifestyle: A Leader Must Look and Listen and Know How to Resolve Conflicts

Arbitration Hearings

Learn further how to prepare for successful arbitration hearings.

AAA launches online ADR Tool!

American Arbitration Association Launches Online ADR Tool, ClauseBuilder

A Successful Outcome?

Tips on negotiating a successful outcome!

Importance of Culture in Mediation

Great article on mediation and importance of culture in the ADR times!